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Reference, Installation, and Operations Manual Troubleshooting comm., mech., and elec.
3-9000-743 Rev U August 2014
MARK III mechanical/electrical troubleshooting 315
D.2 MARK III mechanical/electrical troubleshooting
This section is meant to assist site maintenance and operations personnel trained in the
operation of the ultrasonic flow meter and knowledgeable in basic mechanical and electronic/
electrical troubleshooting techniques, using lap top computers as well as digital volt/ohm
meters. Great care should be taken not to “short out” a given electronic/electrical circuit when
Troubleshooting.
Table D-1 Mark III Mechanical/Electrical Troubleshooting
Problem Solution(s)
no power to the unit
• Check for correct voltage (AC or DC) to the input of the Field Connection Board.
(
see Appendix I, System Wiring Diagram).
• Check the main power source for blown fuse or tripped circuit breaker. Reference
your “as built” installation drawings for your location.
• Check the fuses on the Field Connection Board. Reference fuse F1 and F2 locations.
cannot communicate with Daniel
MeterLink program
• Ensure that the meter is properly powered.
• Ensure that the computer cable is properly connected to the field connection board
(
see Appendix I) for the connector and check your interface pins (RS-485 or RS-
232).
• Verify that the communication parameters of the Daniel MeterLink program are set
according to jumpers on the meter CPU board.
See Section 5.3 of this manual for
instructions on configuring communications.
• Check switch S-1 on the field connection board and ensure that it is in the correct
position
(RS-485 or RS-232 communication). Note that S1 is located at the top left side of
the board.
one or more of the chords is not
indicating a reading (reporting
zeros)
• Check for loose connections at the cable connectors. (see Appendix I).
• Check the resistance of the transducers (should be approximately 1-2 Ω).
• Problem also may be caused by a bad Acquisition board or interconnect cable. See
Appendix I
drawing for more information
• Check system status in the Daniel MeterLink program for any flagged errors. See
Section 6.1.5
for system status information.
• Check the CPU board.
wave form contains an excessive
amount of noise
Increase the
StackSize till noise level decreases (settings can be 1 (none), 2, 4, 8, or
16).
See Section C.4.5 for instructions on changing register values. If increasing the
StackSize is not successful, try turning on the filter or consult with Daniel Customer
Service if you are unsure of how stacking a signal can effect the meter's operation. Refer
to Technical Support under the Help menu of Daniel MeterLink for contact information.
connected communication line to
the flow computer but no signal is
received
• Check for loose connections at the flow meter and the flow computer (see
Appendix I
).
• Check the switch settings on the CPU board, Field Connection board and the Option
board. Make sure the switches are in the correct position (
see Table 3-27 through
Table 3-38 for RS-485 or RS-232 communication).
- Ultrasonic Gas Flow Meters 1
- Daniel customer service 3
- Signal words and symbols 4
- Important safety instructions 5
- Warranty and Limitations 8
- Contents 9
- Section 3: Installation 10
- Section 4: Optional features 11
- Section 6: Meter operation 12
- Contents v 13
- Contents vii 15
- List of Tables 17
- List of Tables xi 19
- List of Figures 21
- List of Figures xv 23
- Section 1: Introduction 25
- 1.3 What’s new 29
- Continuous Flow Analysis 30
- 1.5 References 31
- 8 References 32
- Section 2: Product overview 33
- 2.1.1 Advantages and Features 34
- 2.2 Component parts 35
- Upper explosion-proof housing 36
- Base Unit 37
- Connections 40
- Connection 40
- 2.2.2 Model 3400 meter body 41
- 2.2.3 Model 3422 meter body 42
- 2.2.4 Model 3410 meter body 43
- 2.2.5 Model 3420 meter body 44
- 2.2.6 Transducers and cabling 45
- 2.3.1 The application 46
- 2.3.2 Available meter sizes 46
- 2.3.3 Pressure range 46
- 2.3.4 Flow range limits 47
- 2.3.5 Flange types 48
- 2.3.6 Gas temperature range 48
- 2.3.7 Repeatability 48
- 2.3.8 Accuracy limits 48
- 2.4 Electronic specifications 49
- 2.5 Hardware features 50
- Cable length TTL mode 51
- Digital outputs 52
- 2.5.3 Status Indicators 53
- 30 Status Indicators 54
- Status Indicators 31 55
- 32 Status Indicators 56
- Status Indicators 33 57
- 34 Status Indicators 58
- 2.6 Communications 59
- 36 Communications 60
- 2.7 Safety 61
- 2.7.1 INMETRO Certifications 62
- 2.8 FCC Compliance 63
- 40 FCC Compliance 64
- 40 Installation instructions 66
- Ultrasonic Meters 74
- 3.3 Mechanical installation 77
- 52 Meter body installation 78
- End Cap Security Seals 80
- Ground Lug 81
- Attachment 81
- (+) White or Blue 83
- (-) Black or Gray 83
- SShield 83
- 3.4 Wiring and Connections 86
- Table 3-8 J2 Power 87
- - (Temperature) 88
- - (Pressure) 89
- - RX/TX 90
- Table 3-20 J16 Port C 91
- Table 3-21 J8 Ethernet Port 91
- Table 3-19 J7 Port B 91
- 3.5 Hardware Switch Settings 92
- Hardware Switch Settings 67 93
- 68 Hardware Switch Settings 94
- Hardware Switch Settings 69 95
- Hardware Switch Settings 71 97
- 72 Hardware Switch Settings 98
- 3.5.1 Communication settings 99
- Port A Driver Configuration 100
- 3-9000-743 Rev U August 2014 101
- Communication settings 75 101
- Port B Driver Configuration 102
- Communication settings 77 103
- Port C Driver Configuration 104
- August 2014 3-9000-743 Rev U 106
- Board Switch Position 107
- S12-2 SINK 110
- S12-3 SINK 110
- OPEN CLOSED 114
- 4.1.2 Obtaining optional keys 120
- 4.1.3 Optional Ethernet key 120
- 4.1.7 Key status 121
- 5.1 Communications 123
- 98 Communications 124
- Communications 99 125
- 5.2 Communications setup 126
- ASCII 1 7 odd or even 1 127
- RTU 1 8 none 1 127
- Meter Type as Mark III 131
- OK button to apply the 131
- Serial port configurations 135
- Display Name 136
- F1 shortcut key. For help 146
- 122 Configuration protection 148
- Display button.) 149
- Tools>Edit/Compare 149
- Configurations 149
- See Section 5.6.6 151
- Page Description 151
- 5.6.5 Startup page 158
- Startup page 133 159
- 134 Startup page 160
- Startup page 135 161
- 136 Startup page 162
- 5.6.6 General Page 163
- 5.6.7 Frequency Outputs Page 164
- 5.6.8 Current Outputs Page 166
- Current Outputs Page 141 167
- 142 Current Outputs Page 168
- Current Outputs Page 143 169
- 5.6.9 HART® Output Page 170
- HART® Output Page 145 171
- 5.6.10 Meter Digital outputs 172
- Meter Corrections page 147 173
- 148 Meter Corrections page 174
- 5.6.14 AGA 8 Setup page 181
- 156 AGA 8 Setup page 182
- Analysis Page 183
- 5.6.16 Set Baseline Wizard 185
- 5.7.1 Update Time Wizard 186
- Update Time Wizard 161 187
- 5.7.2 Calculated results 188
- Write button to 190
- Dry calibration 191
- online help 191
- Wet calibration 193
- Polynomial Wet Calibration 195
- Duration (mins): 200
- 5.9.1 Log Format 201
- Comma-Separated Values 202
- Log Format 177 203
- Raw Data 205
- 182 Measurement 208
- 6.1.1 Terminology 209
- 6.1.2 Signal processing 210
- 6.1.3 Batch cycle processing 211
- 6.1.4 Acquisition mode 212
- 6.1.6 Average sound velocity 214
- Average sound velocity 189 215
- 6.1.8 Calibration 219
- 194 Calibration 220
- 6.1.9 Volumetric flow rate 222
- Volumetric flow rate 197 223
- 198 Volumetric flow rate 224
- Volumetric flow rate 199 225
- 200 Volumetric flow rate 226
- 6.1.10 Volume 227
- Suggested user access logic 228
- 6.1.12 Energy rate and totals 229
- 6.1.13 Mass rate and totals 230
- Symmetry 231
- Cross-flow 231
- Chord turbulence 231
- Profile Factor 232
- Swirl angle 232
- Configuration 232
- Data updates 233
- 6.1.16 Gas properties 236
- Gas composition data points 237
- Live (GC) gas property data 238
- “In-Use” gas property data 239
- Table 6-10 C 240
- 6.2.1 Frequency outputs 241
- Frequency data content 242
- Frequency data flow direction 242
- Channel “B” phase 242
- Maximum frequency 242
- Field Setup Wizard 243
- Frequency test mode 244
- 6.2.2 Digital outputs 245
- Digital output test mode 246
- 6.2.3 Analog (Current) output 247
- Energy rate output scaling 248
- Mass rate output scaling 248
- Outputs test mode 249
- 224 Analog (Current) output 250
- 6.3 Digital Input 251
- 6.4 Modbus communication 252
- 6.4.2 Log record access 253
- 6.5.1 Hardware configuration 254
- 6.5.2 Software configuration 254
- 6.5.3 Gas property data 254
- 6.5.4 Data polling 255
- 6.5.5 GC data validity 256
- 6.5.6 GC alarm handling 256
- 6.6 Archive logs 257
- 232 Daily log 258
- PrevDayMacro1*: 259
- PrevDayMacro2*: 259
- Data Point Log action 259
- 234 Daily log 260
- ™ meters) 261
- 6.6.2 Hourly log 262
- Hourly log 237 263
- 238 Hourly log 264
- 6.6.3 Audit log 265
- Table 6-20 Audit log content 266
- 6.6.4 Alarm log 276
- Alarm log 251 277
- 252 Alarm log 278
- 6.6.5 System log 279
- 6.6.6 Reading log records 279
- 254 Reading log records 280
- “Attempt 282
- FTP-only connection….” 282
- 6.9.1 RAM integrity 284
- 6.9.2 Program integrity 284
- 6.9.3 Stored data integrity 284
- 6.9.4 Hardware watchdog 284
- 6.9.6 Log transfer integrity 285
- 6.9.7 Data value limit checks 285
- Procedures 288
- Procedure 292
- Important 293
- Determining the “L” Value 297
- Acquisition board 298
- Backplane 298
- I.S. Interface board 298
- Power supply 298
- CPU module 298
- Ethernet Connections 299
- Direct Serial Connections 300
- Trusted Publishers)tab 301
- Windows® 303
- 7.5.1 Meter Status Alarms 304
- 7.5.2 System Alarm 305
- 7.5.3 Chord A to Chord D 306
- 7.5.4 Field I/O Alarm 306
- 7.5.5 Validity Alarm 306
- 7.5.6 Comms Alarm 306
- 7.5.7 Check Status 306
- Appendix A Conversion factors 317
- FullSc ale 319
- FullScale 319
- C.1 Meter electronics upgrade 323
- C.2 What’s new In Mark III 323
- C.3 Modbus Communication 326
- Configuration conversion 303 327
- –()MeterFactor⋅= 328
- C.4.3 Gain 331
- C.4.6 Chord failure threshold 332
- C.4.8 Inactive chords 333
- C.4.9 AlarmDef 333
- C.4.12 AGA8 method 335
- C.4.13 Minimum hold time 335
- C.4.14 Log Format parameters 335
- 312 Log Format parameters 336
- Results (Enter here) 347
- Description 347
- “Internally Powered” 348
- “Open Collector” 348
- F.1 Flow Rate Summary Charts 355
- 332 Flow Rate Summary Charts 356
- Flow Rate Summary Charts 333 357
- 334 Flow Rate Summary Charts 358
- Section 3.5.8) 359
- LowFlowLmt 365
- H.1 Open source licenses 369
- H.1.2 BSD Open Source License 383
- H.1.3 M.I.T. License 384
- H.1.4 Mird License 385
- 362 Mird License 386
- I.1 Ultrasonic Meter Drawings 387
- Appendix J Index 393
- 366 Manual Index 394
- Manual Index 367 395
- 368 Manual Index 396
- Manual Index 369 397
- 370 Manual Index 398
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